Details:
For many organizations, the terms “CMDB” and “failure” are
closely linked. A recent study by Enterprise Management Associates
(EMA) uncovered common inhibitors to success, ranging from excessive
time requirements of maintaining an up-to-date CMDB to obstacles in
convincing IT colleagues to leverage CMDB data when planning changes
or troubleshooting problems.
Sound familiar? Whether you are just starting to implement the basics of ITIL or are migrating to ITIL V3 with plans for a comprehensive CMS (Configuration Management System), this is a can’t-miss event.
Join Dennis Drogseth from EMA and John Murnane from EMC to learn: